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Skysedo Help Center

  • I saw that Skyseido sells in Europe, but if I order a product does it have to go through customs and will it arrive to me with taxes to pay?
    All prices of products sold on the site and purchased by individuals are inclusive of all costs, upon arrival you do not have to pay anything, only extra cost is the possible choice of transport, in the case of minimum orders or express shipping you have to pay the extra of transport, but this is your choice that must be made
  • What kind of warranty do purchased products have?
    The warranty varies depending on the type of product, on brand new products very often the same is given by the manufacturer and is also valid in Europe, refurbished or unbranded products are guaranteed by us directly
  • Does Skyseido sell to individuals or retailers?
    All products on the site can be purchased freely by anyone, obviously some products where there is a per-package purchase requirement are not attractive to individuals. Retailers who want to buy from us at prices reserved for them should contact us privately
  • If I change my mind, can I return a product?
    A purchase made in America is subject to American laws, where it is not mandatory to accept a return without reason. In any case to meet European customs we accept returns but only on the condition that it has not been opened and with a 10% price reduction
  • What kind of warranty do purchased products have?
    The warranty varies depending on the type of product, on brand new products very often the same is given by the manufacturer and is also valid in Europe, refurbished or unbranded products are guaranteed by us directly
  • I have a question that I can't find an answer to?
    You can contact us via email and you will receive a response within 24 hours, you can also contact us via the chat on the site when active
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